Last updated: March 28, 2026
This document covers both the Terms of Service and the Privacy Policy for Pragmus (pragmus.ai). It explains what the service is, what we commit to, and how we handle your data. We've written it in plain language because we think you should actually be able to read it.
Pragmus is operated by pragmus.ai. You can reach us at [email protected] for any questions.
Pragmus is currently in private beta. During this period:
By joining the waitlist or using the service during beta, you acknowledge these conditions.
Joining the waitlist does not guarantee access to the service. Pragmus reserves the right to approve or decline waitlist applications at its sole discretion. We will make reasonable efforts to notify applicants of their status.
Pragmus reserves the right to suspend or terminate any beta account at its sole discretion, at any time, with or without notice. Reasons for termination may include but are not limited to:
Upon termination, we will make reasonable efforts to provide you with access to your data for a period of 30 days.
Pragmus is a knowledge interpretation layer. It ingests content you submit — decisions, notes, agent output, session transcripts — and produces a structured knowledge graph on top of that content.
The service is designed to interpret information, not to reproduce it verbatim. Submitted content is processed by AI to extract, classify, and organize meaning into navigable knowledge items, topics, and narratives. The output is a best-effort interpretation of the submitted content — it is not a faithful reproduction, a system of record, or an authoritative source.
Important: the knowledge graph generated by Pragmus may be incomplete, reworded, or otherwise different from the original submitted content. Do not rely on Pragmus as a system of record or as a source of truth for original content. Verify extracted knowledge before relying on it for decisions or agent instructions.
If verbatim storage is required, use the document attachment feature. Documents are stored as-is and are not processed through the interpretation pipeline. Pragmus is not a document storage system — the document feature exists to allow users to attach source references to interpreted knowledge items, not as a primary storage mechanism.
The following actions are performed automatically by Pragmus without explicit user confirmation per action:
All automatically generated content — topics, narratives, signals, scratched items — is reversible by the user. No permanent action is taken without explicit user consent.
Users retain full control over:
Permanent deletions are irreversible. Pragmus does not take permanent action on user content without explicit user instruction.
Pragmus is accessible via the Model Context Protocol (MCP), which allows AI agents to read from and write to your knowledge base on your behalf. When you connect an agent to Pragmus and grant it write access, that agent may submit content autonomously — including decisions, observations, outputs, or any other data it determines is relevant.
Pragmus acts as a passive recipient of MCP-submitted content. We do not inspect, filter, or validate what an agent chooses to send. The user is solely responsible for:
If an agent submits data that you did not intend to share — including personal data, third-party information, or proprietary content — Pragmus bears no responsibility for that submission. You retain the ability to delete any content from your knowledge base at any time.
Pragmus allows users to attach documents to knowledge items as reference evidence. Attached documents are stored as-is and are not processed through the extraction or classification pipeline. Pragmus does not read, analyze, or extract content from attached documents.
You are responsible for:
Pragmus makes no representation about the content of attached documents. Documents are accessible only to contributors with appropriate permissions on the project they belong to.
The service is provided "as is" and "as available" without warranties of any kind, express or implied.
Pragmus does not warrant:
The interpretation pipeline is AI-driven. Extracted items may be incomplete, reworded, misclassified, or otherwise different from the original submitted content. Users are solely responsible for verifying that extracted knowledge accurately reflects their intent before relying on it for decisions or agent instructions.
To the maximum extent permitted by applicable law, Pragmus shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including but not limited to:
During the private beta period, the service is provided free of charge. Pragmus's total liability to you for any claim arising from use of the service shall not exceed the amount paid by you in the twelve months preceding the claim. During beta, where no fees are charged, this amount is zero.
By using Pragmus you agree to:
These terms are governed by applicable law. Any disputes arising from use of the service shall be resolved through good faith negotiation between the parties before pursuing any other legal remedies.
Waitlist and account data When you join the waitlist or create an account, we collect your name and email address. This is handled through our authentication provider.
Project content Once you have access to Pragmus, any content you submit — decisions, notes, agent output, session transcripts — is processed and stored as structured knowledge. This content belongs to you.
We do not collect payment information directly. Payments are handled by a third-party payment processor.
We do not sell your data. We do not use your data for advertising.
When you submit content to Pragmus, it is sent to third-party AI providers for real-time extraction, classification, and semantic organization. These providers process content solely to deliver the service.
We use AI providers that contractually prohibit using customer inputs for model training. Content is processed in real time and is not retained by these providers beyond what is necessary to complete each request.
Structured output — the knowledge items, topics, and summaries — is stored on our infrastructure in the European Union.
Site analytics: Pragmus uses Cloudflare for DNS, content delivery, and basic traffic analytics. Cloudflare processes request metadata — including IP addresses, page URLs, and browser type — at the network level to deliver the service and provide aggregate traffic data. Cloudflare Web Analytics is cookieless and does not track individual users across sessions.
Product analytics: we track feature usage and interactions within the app to understand how the product is used and to improve it. Events are sent server-side and may include a pseudonymous user identifier alongside the action taken (for example, which MCP tools were called or which features were used). We use an EU-based product analytics provider for this purpose. We do not use advertising analytics or session recording tools.
| Category | Purpose | Location |
|---|---|---|
| Authentication provider | User identity and account management | United States |
| Hosting and infrastructure | Data storage and application delivery | European Union |
| AI inference providers | Content extraction and classification | United States |
| Embedding model provider | Semantic organization of knowledge | United States |
| Email delivery | Transactional and marketing communications | United States |
| Payment processor | Subscription billing (paid tiers) | United States |
| CDN and network | Content delivery and traffic analytics | United States |
| Product analytics | Feature usage and in-app event tracking | European Union |
A full list of current subprocessors is available upon request at [email protected]. We will notify you of material changes to our subprocessors.
Waitlist data: we retain your name and email until you request deletion or until Pragmus launches publicly, at which point waitlist data is either migrated to your account or deleted.
Project content: retained for as long as your account is active. You can delete individual projects at any time if you are the project owner. On project deletion, all associated data is permanently removed — including submitted content, extracted knowledge items, generated topics, narratives, signals, summaries, and source records.
Account deletion: when you delete your account, your personal information (name, email) is removed. A pseudonymous user identifier is retained as a reference to contributions you made in shared projects. This identifier cannot be linked back to you.
You can:
To exercise any of these rights, email [email protected]. We will respond within 30 days.
If you are located in the EU, EEA, or UK, you have additional rights under the GDPR and UK GDPR, including the right to lodge a complaint with your local supervisory authority.
The legal basis for processing your data is:
Our subprocessors operating in the United States rely on Standard Contractual Clauses or Data Privacy Framework certification for lawful data transfers from the EU. For details on specific providers, contact [email protected].
We use industry-standard measures to protect your data, including encrypted connections (TLS), access controls, and isolated storage per account. No system is 100% secure. If you have security concerns, contact [email protected].
Pragmus is not intended for use by anyone under the age of 16. We do not knowingly collect data from minors. If you believe we have collected data from a minor, contact us immediately.
We may update this document from time to time. For material changes, we will make reasonable efforts to notify you via email. Continued use of the service after changes take effect constitutes acceptance of the updated terms and policy. The "last updated" date at the top of this page reflects the most recent revision.
For any questions, privacy requests, or legal notices: [email protected]